Refund & Cancellation Policy

Effective Date: 15.01.2026

At Hawk Sports Wear, we strive for your complete satisfaction. Below are our refund and cancellation guidelines:

1. Order Cancellation

• You may cancel your order before it has been dispatched.

• To request cancellation, contact us promptly at support@hawksportswear.com with your order number.

2. Return Eligibility

• Returns are accepted within 7 days of delivery.

• Returned items must be unused, with original tags and packaging intact.

3. Return Process

• Contact customer support to initiate a return.

• Once we receive and inspect your item, we’ll confirm approval within 2–5 business days.

4. Refund Method

• Approved refunds are processed to your original payment method within 5–10 business days from approval.

5. Exchange Policy

• Exchanges for size or colour changes may be allowed subject to stock availability.

6. Non-Returnable Items

• Personalized products

• Items damaged due to wear or misuse

7. Shipping Costs

• Return shipping may be borne by the customer unless the item is defective or incorrect.

8. Defective or Wrong Items

• If you receive a defective or incorrect item, contact us within 48 hours of delivery for a full refund or exchange.

Need help?
Email: hawksports9@gmail.com
Phone: +91 97381 10190 / +91 95385 34949